Paula Conn

Senior Researcher, PhD, CPE

With a background in Design and Computer Science, I create research-backed frameworks that bridge the gap between complex theory and implementation. My work equips organizations with methods to navigate the unknown, empowering teams to achieve collective progress and innovation at scale.

Currently at Google, investigating 'what if' and 'what is'
For speaking engagements: info [at] paulaconn.com

Research Interests

My research explores the interplay of humans and high-performance systems. Specifically I'm interested in:

Recent Publications

As an applied scientist, I work on a range of topics—from hardware thermal ergonomics to interactive machine learning—with a core focus on ensuring that the human experience remains at the heart of technical advancement. My recent publications include:

EID 2026

An Empirical Study of Tablet Ergonomics: The Interplay of Temperature, Orientation, and Use Behaviors

Carmen Van Ommen, Paula Conn*, Mikki Phan, Arun Raghupathy, Daniel Huynh, Barbara Chaparro

To balance computational performance with thermal comfort, this study explores a consolidated hotspot architecture at the top center of a tablet. The findings underscore the importance of thermal mapping and contextual sensing, with direct applications for software throttling thresholds of coated aluminum enclosures.


HCII 2026

A Framework for Interactive Machine Learning and Enhanced Conversational Systems

Paula Conn, Jerry Young, Richard Abisla, Julie Cattiau, Sanjay Batra, Mikki Phan

Building on research that emphasizes the need for specialized datasets and model training tools, our study uses a scaffolded approach to understand the ideal model training and voice recording process. This study offers important insights on creating more effective conversational systems by emphasizing the need to integrate interactive machine learning into training strategies.


HCII 2025

Beyond Touchscreens: Dynamic and Multimodal Interaction Needs

Melissa Barnhart Wantland, Paula Conn, Mai Kobori

This paper expands upon existing frameworks and contributes to an empirical understanding of smartphone accessibility. Specifically, this work highlights the need to shift current design practices to better serve the accessibility community.